This privacy policy informs users of the Dounia Layali website about how their personal data is collected, used, and protected, in accordance with applicable regulations.
1. GDPR Compliance
Since January 2026, the Dounia Layali website complies with the General Data Protection Regulation GDPR, including rules on personal data collection, cookies, and commercial communications.
By using the site and/or placing an order, the user agrees that their personal data may be collected and used for fulfilling the sales contract.
2. Data Collected
Personal data is necessary for processing orders, managing customer relationships, and invoicing. Failure to provide this information prevents order validation.
Data may be collected when:
- creating a customer account,
- placing an order,
- subscribing to the newsletter,
- contacting customer service,
- browsing the website,
- sharing a page or offer via email or social media.
3. Use of Data
Collected data is used exclusively by Dounia Layali to:
- manage orders and deliveries,
- issue invoices,
- manage commercial relations,
- inform customers about offers, new products, and brand news.
With your explicit consent, you may also receive marketing communications via email (newsletter, personalized offers, event emails).
4. Unsubscribe and Opt-Out
You can refuse to receive commercial communications at any time:
- via the unsubscribe link in each email,
- directly from your customer account,
- or by contacting us via email.
5. Data Controller
The data controller is Dounia Layali.
Data processing complies with the French law “Informatique & Libertés n°78 17 of January 6, 1978, and the GDPR.
6. User Rights
You have the following rights under the law:
- right of access,
- right of rectification,
- right of modification,
- right of deletion of personal data.
These rights can be exercised via the website contact form. A copy of ID may be requested for access requests.
7. Personal Data Security
Privacy Protection
Employees of Dounia Layali with access to personal data are bound by strict confidentiality obligations. Data is processed discreetly and solely for business purposes.
Confidential Information Protection
Information held by Dounia Layali is an essential company asset, including non-public information about operations, strategy, clients, or business partners. No confidential information may be disclosed to unauthorized third parties.
8. Cookies
When browsing Dounia Layali, some non-personal data may be collected, such as:
- browser type,
- operating system,
- IP address.
The site uses cookies to improve user experience, measure site traffic, and optimize content.
Cookies allow:
- tracking site statistics,
- improving site usability,
- remembering cart contents,
- adapting display to user preferences,
- securing access to reserved areas.
9. Cookie Management
You can refuse or delete cookies at any time via your browser settings. However, refusing essential cookies may degrade site functionality, including the inability to use the shopping cart.
Dounia Layali cannot be held responsible for malfunctions related to refusal or deletion of necessary cookies.
Last update: 2025
